Elysa's Candle Bar

Elysa's Candle BarElysa's Candle BarElysa's Candle Bar

Elysa's Candle Bar

Elysa's Candle BarElysa's Candle BarElysa's Candle Bar
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Terms and Conditions

Effective Date: November 7, 2025

 

Welcome to Elysa’s Candle Bar! By purchasing from our shop, booking our mobile candle bar experience, or interacting with our content, you agree to the following terms and conditions:

1. General

  • Elysa’s Candle Bar is a small business offering handcrafted candles and curated candle experiences.
  • All products are made in small batches and may vary slightly in appearance due to their handmade nature.

2. Purchases

  • All prices are listed in USD and are subject to change without notice.
  • Payment is required at checkout. We accept major credit cards and other payment methods listed at checkout.
  • Once an order is placed, it cannot be modified. Please double-check your cart before confirming your purchase.

3. Shipping

  • Orders are processed within 5–7 business days unless otherwise stated (e.g., pre-orders or seasonal launches).
  • We are not responsible for delays caused by carriers or incorrect shipping information provided by the customer.
  • Tracking information will be provided once your order ships.

4. Product Use

  • Candles should be used responsibly. Never leave a burning candle unattended.
  • Keep candles away from flammable materials, children, and pets.
  • Elysa’s Candle Bar is not liable for any misuse of products.

5. Intellectual Property

  • All content, including product designs, labels, photos, and branding, is the intellectual property of Elysa’s Candle Bar and may not be used without permission.

Return and Refund Policy

Effective Date: November 7, 2025


We want you to love your candle experience! Because our products are handmade and often seasonal or limited edition, please read our return and refund policy carefully.

1. Returns

  • We do not accept returns due to the nature of our products.
  • If your item arrives damaged, please contact us within 3 days of delivery with photos of the damage and packaging.

2. Refunds

  • Refunds are only issued for items that arrive damaged or defective.
  • To request a refund, email us at elysascandlebar@gmail.com with your order number and photos.
  • Approved refunds will be processed within 5–7 business days. Refunds will be issued to the original payment method.

3. Exchanges

  • We do not offer exchanges at this time.

4. Lost or Stolen Packages

  • Elysa’s Candle Bar is not responsible for lost or stolen packages once marked as delivered.
  • Please contact the carrier directly for assistance.

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Elysa's Candle Bar

Copyright © 2025 Elysa's Candle Bar - All Rights Reserved.

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